Collection of your Personal Information
In order to better provide you with products and services offered on our Site, Prominate may collect personally identifiable information, such as your:
- First and Last Name
- E-mail Address
- Phone Number
If you purchase Prominate’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering an purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Use of your Personal Information
Prominate collects and uses your personal information to operate its website(s) and deliver the services you have requested. Prominate may also use your personally identifiable information to inform you of other products or services available from Prominate and its affiliates.
Sharing Information with Third Parties
Prominate does not sell, rent or lease its customer lists to third parties. Prominate may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Prominate, and they are required to maintain the confidentiality of your information. Prominate may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Prominate or the site; (b) protect and defend the rights or property of Prominate; and/or (c) act under exigent circumstances to protect the personal safety of users of Prominate, or the public.
Tracking User Behavior
Prominate may keep track of the websites and pages our users visit within Prominate, in order to determine what Prominate services are the most popular. This data is used to deliver customized content and advertising within Prominate to customers whose behavior indicates that they are interested in a particular subject area.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Prominate. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Prominate website.
Security of your Personal Information
Prominate secures your personal information from unauthorized access, use, or disclosure. Prominate uses the following methods for this purpose:
- SSL Protocol
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol. We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
Children Under Thirteen
Prominate does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
Changes to this Statement
Credit card payments
We accept the following credit cards in our shop:
To make a payment you will need to provide the card number, the expiration date and the three-digit card security code of your credit card.
US Freight Charges
SECO is paying for the freight charges within the continental United States via UPS ground shipping only. All deliveries will be sent by UPS Ground to you or your customers.
The estimated delivery times are as follows:
- By UPS Standard Ground: Within US: 3-5 days to most states
Arrangements for expedited freight or shipments outside of the continental United States please contact Andi.Harrison@prominate.com. Additional or expedited freight charges must be paid via credit card ahead of time meaning before the shipment leaves the warehouse.
Shipping to Mexico and Canada
The SECO program is only serviced for clients in the USA, Canada and Mexico.
SECO is paying for the air freight charges, customs and duty charges for Mexico and Canada only. All deliveries will be sent by UPS Economy Air to you or your customers.
The estimated delivery times are as follows:
- By UPS Economy Air: Canada and Mexico 5-10 days depending on custom clearance in each respective country
Arrangements for expedited freight or shipments to Mexico and Canada please contact: Andi.Harrison@prominate.com. Additional or expedited freight charges to Mexico and Canada must be paid via credit card ahead of time meaning before the shipment leaves the warehouse.
Due to the cost of returns back to the USA warehouse we will evaluate each potential return goods request. Please contact: Andi.Harrison@prominate.com
Product Return Requests
Please contact us if you need to return your goods, we will send you information on how to proceed. We will give you an RGA# (Return Goods Authorization number). Please also specify the reason for the return in the request via email to Andi.Harrison@prominate.com. We do reserve the right to evaluate all returns from Canada and Mexico due to the cost and lead-times of these types of returns.
All goods to be returned to:
4200 Westpark Drive, Suite A
Atlanta, Georgia 30336
Prominate welcomes your questions or comments regarding this Statement of Privacy. If you believe that Prominate has not adhered to this Statement, please contact Prominate at:
Effective as of January 01, 2018